Service · controlled pilot
ORVIA Track
Part of ORVIA Overwatch
Authorised live-location and operational-awareness capability for legitimate organisational and field use, with privacy and proportionality built in.
What this is
ORVIA Track is our authorised operational-awareness capability. It is designed to help legitimate teams understand where authorised users or assets are, what their current or last-known status is and how the operational picture is changing. Privacy, transparency and proportionality are part of the design.
Authorised location awareness
Show authorised users or assets on a shared operational map where the deployment and lawful basis permit it.
Live and last-known position
Distinguish current reporting from stale information so a historical dot is never mistaken for certainty.
Movement and team view
Use appropriate movement history and group views to understand the field picture.
Status and check-in
Surface reporting status and last-seen information for operational awareness.
Incident markers
Mark relevant operational points and maintain a clearer shared picture.
Privacy by design
Use Track transparently and proportionately, with appropriate authorisation, retention and access controls.
Illustrative of the kind of work a shared operational picture supports. It is not a photograph of an ORVIA deployment and it is not a customer case study.
Joining
Four steps, no account and no app store
Field users do not create a password or install anything. That simplicity is deliberate: the harder a system is to join, the less of the picture you actually get.
Open the web address
Any modern phone browser. It can be added to the home screen, but there is no app-store download.
Enter the event code
Access is event based rather than permanent. When the event ends, so does the sharing.
Choose an authorised callsign
Rosters are loaded in advance, so people appear on the map as a known role, not an anonymous dot.
Start sharing
The user allows precise location and deliberately switches sharing on. Nothing runs before that.
Illustrative of the work a shared operational picture supports. Not a photograph of an ORVIA deployment and not a customer case study.
What control sees
One shared picture, with its own honesty built in
Position, and how old it is
Live, delayed or offline against the last reported fix, so nobody mistakes a stale dot for a current one.
How accurate the phone says it is
Accuracy is shown and drawn, because a position is a report from a handset, not a certainty.
Teams, trails and who to follow
Filter by team, follow a callsign and see recent movement rather than a single frozen point.
What people are reporting
Structured preset messages, free text and ground marks with a note or photograph attached.
The event brief
Instructions, area map and briefing documents sit in the same place as the map, so the picture and the plan are not in different apps.
Simulation, clearly labelled
A demonstration mode that is marked as simulated data throughout, so a demonstration can never be mistaken for a real event.
Illustrative of the work a shared operational picture supports. Not a photograph of an ORVIA deployment and not a customer case study.
How an operation runs
Eight stages, from the planning table to the debrief
Track is not a map with dots on it. It follows one operation the whole way through, and the record it leaves at the end is the thing most organisations cannot produce when someone asks what happened.
This is an operating discipline, not a claim that every stage is automated. Position, messages, marks, sectors and the time-stamped log are live in the application today. Integrated intake, triage, allocation and full incident management are in development, and what is live today is kept current.
1. Plan
Boundaries, hazard zones, medical points, staging areas and site maps loaded before anyone moves.
No blank canvas on the morning.
2. Activate
Roles and access issued, the team told it is running.
Standby to active without a phone tree.
3. Deploy
People and resources sent to named sectors or grid references.
Less transit time, fewer wrong turns.
4. Track
Authorised position and status of teams and assets on one map.
You know where your people are.
5. Coordinate
Sectors, access corridors and who is working with whom.
Less cross-talk between agencies.
6. Respond
New incidents logged as they happen, the nearest resource tasked.
Decisions made against facts, not guesses.
7. Record
Every marker, message and decision time-stamped as it is made.
Your duty of care is evidenced, not remembered.
8. Review
The whole timeline exported for the debrief.
The hard part of the inquiry is already written.
A worked example
A planned welfare round that becomes an incident
08:00 — planned work
A care provider and the local authority are running cold-weather welfare checks across a rural district. The boundary is drawn, forty high-risk addresses are pinned, six visiting teams are assigned to routes.
10:15 — it changes
A flash flood closes an access road. A neighbourhood is cut off and one team's vehicle is stranded on the wrong side of it.
10:17 — the picture updates
The coordinator marks the road impassable. Every device sees the same thing at the same time. Nearby teams get a new meeting point and a route that works.
10:45 — and it is recorded
The team reaches safety. Nobody has to reconstruct the morning from memory: the decisions, the positions and the timings are already written down, in order.
Where it is used
One engine, configured for the operation in front of you
Care and health outreach
A regional power cut, a snow week, a provider carrying visits across a county. Priority clients mapped, staff routed, welfare checks logged as they are completed.
Outdoor events
Crowd sectors, medical rendezvous points, stewarding patrols and lost-child logs on one picture, from a control cabin or a laptop.
Local authority and multi-agency
Flooding, evacuation, rest centres and logistics, with each agency seeing what its own people need to see.
Search and rescue
Search grids, hazard ground, team positions and rendezvous points for volunteer teams working in poor visibility.
Industrial and site emergency
Perimeter isolation, muster point verification and a clean hand-over when the emergency services arrive.
Humanitarian and remote deployment
Designed for complex environments where infrastructure is disrupted. No ORVIA humanitarian deployment has taken place; this is a design intention, not a record.
No infrastructure required
It runs on the phones and laptops you already own
Nothing to install
A web address in a normal phone browser. No app store, no build, no software on your network.
No command room needed
A laptop on a table is a control position. You do not need a dedicated room or a screen wall.
Scales when it has to
Start with two people on phones. Bring more in during an incident by sending an access link.
Roles on the ground
Everyone gets the same picture, at their own level
A role is a callsign and a colour, not a licence negotiation. You decide who sees the whole operation and who sees only their own sector.
Command
Runs the picture. Sees every team, every sector and the whole log.
Dispatch
Takes the calls, tasks the nearest team, keeps the board straight.
Team leader
Holds a sector or a group, reports position and passes back what is found.
Field responder
One phone, one callsign. Shares position while working and marks what matters.
Medic
Placed and found fast, with treatment points marked on the same map as everyone else.
Marshal or steward
Static posts, patrol routes and crowd sectors, visible to control in one view.
Drone and air observation
The drone team is a callsign on the map and its observations become ground marks with a photograph attached. ORVIA does not fly, control or integrate with any aircraft.
Logistics and vehicles
Where the vehicles, water, kit and generators are, and who is nearest to them.
Welfare and safeguarding
Vulnerable people, welfare checks and who saw them last, recorded as it happens.
Recorder
Nobody, in practice: the log writes itself, which is the point.
White label
Run it as your own system, with your name on it
What white label means here
Your name, your colours and your address on the field screens, so your teams and the public see your organisation and not ours. Useful for a membership body, a national charity with local branches, a security or stewarding company, or a supplier putting a coordination layer in front of its own customers.
Priced per deployment. Ask on the call.
Said plainly, before you ask
Track is in controlled pilot. A white-label arrangement is available to discuss and to scope, and we will build it against a signed agreement — but no white-label deployment has been delivered yet, so nobody will be shown a customer who does not exist.
Data stays governed by ORVIA’s processing terms and your own DPIA.
Packages
Sized by the operation, not by seat count games
Track is in controlled pilot, so every package is priced against the actual deployment and confirmed in writing before anything starts. If your operation does not need it, we will say so on the call.
Small team
Local charities, small events, single-site teams.
- One shared map and one operational picture
- Sectors, markers and event brief in one place
- Time-stamped log of the whole operation
- Guided setup session and quick-start guide
Organisation
Medium care providers, local authorities, regional events.
- Everything in the small team package
- Multi-site and multi-team configuration
- Admin and dispatch training
- Exportable operational log for debriefs
Major incident
Emergency planners and large-scale response.
- Everything in the organisation package
- Pre-configured incident structures agreed in advance
- Priority configuration when you activate
- Named point of contact throughout
Show us your operation
Give us thirty minutes and we will build your real area, your sectors and your markers while you watch, so you are judging your own ground rather than a demonstration.
Beyond the software
The work most organisations actually need
Software on its own does not make a team ready. These are people-delivered pieces of work, priced up front, and each one stands on its own whether or not you ever use Track.
Operational incident design
£750 – £1,500
Your real geography built in: zones, routes, markers and the workflow your teams actually use.
Tabletop and live exercise design
£1,200 – £3,500
A crisis exercise designed and run, so you find out what your plan does under pressure before an inquiry does.
Major incident plan review
£950
Independent read of the emergency plan you already have, turned from a document into something a team can work from.
Deployment support
£1,200 per day
One of ours alongside you for a live event or a complex deployment.
After-action review
£1,500
An independent account of what happened, built from the time-stamped log, written for a board or a regulator.
All fixed fees, VAT included, agreed in writing before work begins. Human-led throughout: Track shows the picture, a named person makes every decision.
Field readiness
Configured for deployment, not yet operationally exercised
A live operational configuration was built and made deployment-ready for a field event at Longmoor. A limited pre-event production check ran on 25 August 2026; the planned field event on 29 and 30 August 2026 was configured and available, but the application was not used during the event itself. We record it as deployment readiness and not as operational performance. We will not describe Track as proven in the field until a real event has been run and can be evidenced. What has been checked working, and what has not, is listed in full on what is live today.
Illustrative of the work a shared operational picture supports. Not a photograph of an ORVIA deployment and not a customer case study.
Boundaries
What ORVIA Track is not
These limits are not small print. Hiding them would change what the product is, so they sit on the page next to what it does.
Not a safety alarm
Track is not a certified personal-safety or lone-worker system. There is no man-down detection, no monitoring centre and no guaranteed alert path. Do not rely on it to summon help.
Not background tracking
Position sharing runs in the phone browser and can stop when the handset locks or the browser is put into the background. We do not claim continuous or hidden tracking, and a person always chooses to start sharing.
Not a radio replacement
Structured messages are not an open radio channel and do not replace normal emergency communications. Voice clips are in development and await a current production retest, so nothing on this page depends on them.
Position is never exact
The map shows the accuracy the phone reports and how old the last fix is. A dot is a last-known position, not a certainty.
Live means connected
Positions queue locally and upload when signal returns. That is a catch-up, not live awareness during an outage. Map tiles still need data.
Battery matters
Continuous screen and GPS use drains a phone quickly. Power arrangements are an operational decision, not an afterthought.
Current state: controlled pilot. Not independently penetration tested. A product data protection impact assessment must be completed and approved before any organisational deployment. See what is working today for the capability-by-capability position.
How it is delivered
Remote first, written always. You receive a scope note before work starts and a written output at the end. Nothing consequential leaves without a named person signing it.
| Stage | What happens | What you receive |
|---|---|---|
| Discovery | 30 minute conversation, no charge | Verbal view and an honest answer on whether we are the right fit |
| Scope | We agree volume, timescale and price in writing | Written scope note and a fixed fee |
| Build | We work through your material | Progress updates in your workspace |
| Review | Named reviewer checks every finding against source | Draft for your comment |
| Handover | Walkthrough session | Final pack, yours to keep and reuse |
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Thirty minutes with us, free, no obligation and no sales script. Tell us what is going on and we will tell you what we can do, what we cannot, and roughly what it costs — before you commit to anything at all.