Who We Help
Different people come to ORVIA with different questions. The standard is the same: independent, human-centred and evidence-led.
Safeguarded — people first, evidence-led, always
What each audience finds here
The three sections below set out what ORVIA can and cannot do for each group. They describe the same standard applied to different questions.
Families
What the record shows, what it does not, and which questions remain. Not legal representation, and no promised outcome.
Support for FamiliesProviders
An independent view of whether practice, culture, leadership and evidence support the assurance being given. Not an inspection or a rating.
Support for ProvidersCommissioners
Traceable findings that boards and accountable leaders can scrutinise and act upon. Not a regulatory determination.
Support for Commissioners
Families
You may feel that something important has been missed, that decisions do not reflect the full record, or that your account has been reduced to isolated statements. We help you understand the evidence without promising an outcome or replacing a solicitor, safeguarding authority or court.
Providers
Internal policies and audits can only tell you so much. ORVIA provides an independent view when you need to understand whether practice, culture, leadership and evidence support the assurance being given.
Commissioners
When assurance is supplied by the organisation being reviewed, an independent second view may be necessary. ORVIA provides traceable findings that boards, commissioners and accountable leaders can scrutinise and act upon.
The same standard for everyone
- Independent and non-statutory.
- Written scope, fee and timescale before work begins.
- Evidence-led findings, traceable to source material.
- Significant decisions remain accountable to an identified human.
- No guaranteed legal, regulatory or safeguarding outcome.