{
  "organisation": {
    "name": "ORVIA Oversight Ltd",
    "url": "https://orvia.org.uk",
    "email": "hello@orvia.org.uk",
    "telephone": "0114 399 8231",
    "registered_office": "3rd Floor, 86-90 Paul Street, London EC2A 4NE",
    "companies_house": "16123685",
    "ico": "ZC152311",
    "cyber_essentials_certified": "2026-08-10",
    "founder": "John McGill, Founder & Group CEO",
    "jurisdictions": [
      "England",
      "Scotland",
      "Wales",
      "Northern Ireland"
    ],
    "is_not": [
      "a law firm",
      "a regulator",
      "an advocacy service",
      "an investigator",
      "a provider of legal advice"
    ]
  },
  "what_we_do": "We read the documents you already hold and turn them into a referenced chronology, a numbered document index and a written gap analysis, plus a Three Sides review setting out your position, the opposing position at its strongest and the interpreted position on the documents. The pack is written so a solicitor, commissioner, panel or regulator can act on it without further preparation, and you keep it.",
  "who_we_serve": [
    "families and individuals",
    "care and education providers",
    "commissioners and local authorities",
    "Threshold customers",
    "trustees and boards",
    "instructing solicitors"
  ],
  "services": [
    {
      "slug": "overwatch",
      "name": "ORVIA Overwatch",
      "summary": "Human-led independent oversight that turns fragmented information into a clear evidence position, identifies gaps and contradictions, and supports accountable action.",
      "url": "https://orvia.org.uk/overwatch"
    },
    {
      "slug": "safeguarding-oversight",
      "name": "Safeguarding Oversight",
      "summary": "Independent review of safeguarding practice, decision trails, escalation and the lived human impact — not simply whether a policy exists.",
      "url": "https://orvia.org.uk/safeguarding-oversight"
    },
    {
      "slug": "evidence-readiness",
      "name": "Evidence Readiness",
      "summary": "Chronology, provenance, indexing and gap analysis that make complex records understandable and usable.",
      "url": "https://orvia.org.uk/evidence-readiness"
    },
    {
      "slug": "operational-assurance",
      "name": "Operational Assurance",
      "summary": "Independent review of whether governance, leadership and frontline practice are working in reality, with practical actions and follow-through.",
      "url": "https://orvia.org.uk/operational-assurance"
    },
    {
      "slug": "intelligence-research",
      "name": "Intelligence & Research",
      "summary": "Lawful research, evidence verification, relationship and pattern analysis, and decision support with provenance preserved.",
      "url": "https://orvia.org.uk/intelligence-research"
    },
    {
      "slug": "operational-coordination",
      "name": "Operational Coordination",
      "summary": "Structured intake, triage, allocation, situational awareness, action tracking, handover and post-incident learning for complex operational work.",
      "url": "https://orvia.org.uk/operational-coordination"
    },
    {
      "slug": "track",
      "name": "ORVIA Track",
      "summary": "Authorised live-location and operational-awareness capability for legitimate organisational and field use, with privacy and proportionality built in.",
      "url": "https://orvia.org.uk/track"
    },
    {
      "slug": "academy",
      "name": "ORVIA Academy",
      "summary": "Practical safeguarding, governance, oversight and professional capability development built around real-world application.",
      "url": "https://orvia.org.uk/academy"
    }
  ],
  "packages_one_off_vat_included": [
    {
      "name": "Foundation",
      "price": "£1,950",
      "basis": "one-off, VAT included",
      "summary": "For an individual or a small organisation with a single matter that needs to be put in order and handed to a professional.",
      "includes": [
        "Dedicated ORVIA lead",
        "Scoping conversation and written scope note",
        "Review of up to 300 pages of your existing material",
        "Full referenced chronology",
        "Numbered document index",
        "Written gap analysis",
        "Three Sides review",
        "Professional handover pack, yours to keep",
        "Email support throughout the build"
      ]
    },
    {
      "name": "Professional",
      "price": "£3,695",
      "basis": "one-off, VAT included",
      "summary": "For regulated providers who need the evidence organised and the operation reviewed at the same time, usually ahead of an assessment, contract or complaint.",
      "includes": [
        "Everything in Foundation",
        "Review of up to 800 pages",
        "Governance and oversight review",
        "Safeguarding decision trail audit",
        "Remote mock assessment with written report",
        "Action plan with named owners and dates",
        "Board or trustee summary paper",
        "Two follow-up sessions within ninety days",
        "Telephone and email support throughout"
      ]
    },
    {
      "name": "Complete",
      "price": "£5,950",
      "basis": "one-off, VAT included",
      "summary": "For multi-site or complex organisations, or where several linked matters need to be reconciled into one defensible position.",
      "includes": [
        "Everything in Professional",
        "Unlimited page volume within an agreed scope",
        "Up to three linked matters reconciled",
        "On-site review day",
        "Multi-site governance framework",
        "Commissioner-facing performance summary",
        "Registered Manager and Nominated Individual mentoring, three months",
        "Twelve-month assurance roadmap",
        "Named escalation contact"
      ]
    }
  ],
  "subscriptions_monthly_vat_included": [
    {
      "name": "Assurance",
      "price": "£250",
      "basis": "per month",
      "summary": "For newly registered or small services building the habits that keep evidence usable before anyone asks for it.",
      "includes": [
        "One 45- to 60-minute review session each month",
        "One governance or safeguarding area reviewed each month",
        "Monthly evidence habit checklist",
        "Policy update guidance",
        "Email support, two-working-day response",
        "Group question and answer session each month",
        "ARVIA workspace, single user"
      ]
    },
    {
      "name": "Operational",
      "price": "£450",
      "basis": "per month",
      "summary": "For services actively delivering and strengthening leadership, oversight and recording at the same time.",
      "includes": [
        "Two 45-minute sessions each month",
        "Priority email support, one-working-day response",
        "Quarterly remote mini review with rated action plan",
        "Audit and KPI framework development",
        "Incident and complaint guidance",
        "Registered Manager and Nominated Individual mentoring",
        "Monthly oversight recommendation",
        "ARVIA workspace, up to five users"
      ]
    },
    {
      "name": "Performance",
      "price": "£850",
      "basis": "per month",
      "summary": "For established services working towards expansion, multi-site growth or a materially stronger assessment position.",
      "includes": [
        "Up to four 45-minute sessions each month",
        "Priority messaging and email during agreed hours",
        "Quarterly remote review with full written report",
        "Annual quality and business review with roadmap",
        "One tender or commissioning review each quarter",
        "Advanced leadership development",
        "Workforce and organisational planning",
        "ARVIA workspace, up to fifteen users"
      ]
    },
    {
      "name": "Executive Oversight Partnership",
      "price": "On application",
      "basis": "scoped after a discovery conversation",
      "summary": "For organisations needing senior oversight, sustained direction and long-term assurance. Scoped after a discovery conversation.",
      "includes": [
        "Interim senior oversight or governance capacity",
        "Executive mentoring and planning",
        "Multi-site governance and assurance frameworks",
        "Commissioner and stakeholder engagement support",
        "Culture and workforce development",
        "Assessment strategy and risk oversight",
        "Expansion planning across services and sites",
        "Organisational governance reviews"
      ]
    }
  ],
  "subscription_terms": "Three-month minimum term, then 30 days’ written notice.",
  "add_ons": [
    {
      "item": "Additional page volume, per 250 pages",
      "price": "£295"
    },
    {
      "item": "On-site review day, per day plus travel",
      "price": "£950"
    },
    {
      "item": "Board or panel attendance, per session",
      "price": "£450"
    },
    {
      "item": "Advanced Safeguarding programme, per delegate",
      "price": "£395"
    },
    {
      "item": "Registered Manager mentoring, per month",
      "price": "£350"
    },
    {
      "item": "Tender or bid method statement, per statement",
      "price": "£495"
    },
    {
      "item": "Policy and procedure suite review",
      "price": "£750"
    },
    {
      "item": "Expedited turnaround, ten working days",
      "price": "+25%"
    }
  ],
  "proof_points": [
    {
      "key": "years_registered",
      "figure": "Dec 2024",
      "meaning": "Registered in England",
      "basis": "Companies House 16123685"
    },
    {
      "key": "cyber",
      "figure": "Aug 2026",
      "meaning": "Cyber Essentials certified",
      "basis": "Certificate held, IASME scheme"
    },
    {
      "key": "ico",
      "figure": "ZC152311",
      "meaning": "ICO registered",
      "basis": "Data protection register"
    },
    {
      "key": "response_days",
      "figure": "2",
      "meaning": "Working days to first response",
      "basis": "Our published commitment, set out in our terms"
    }
  ],
  "faq": [
    {
      "question": "Do you work across the UK?",
      "answer": "Yes. Most work is delivered remotely, which is faster and cheaper for you. On-site days are available and are priced separately."
    },
    {
      "question": "Is ORVIA a law firm, a regulator or an advocacy service?",
      "answer": "No, and we will never present ourselves as one. We do not give legal advice, we do not investigate and we hold no statutory power. We organise evidence and provide independent assurance so that the people who do hold those roles can act on it."
    },
    {
      "question": "How long does an evidence pack take?",
      "answer": "Foundation is typically three to four weeks from receipt of your material. Professional is four to six weeks. Expedited turnaround is available as an add-on."
    },
    {
      "question": "What do you need from us to start?",
      "answer": "Whatever you already hold, in whatever state it is in. Part of the value is that we do not need it tidy first. We agree the scope in writing before any work begins."
    },
    {
      "question": "Do you tie us into a long contract?",
      "answer": "Monthly programmes begin with a three-month minimum so there is time for anything to actually change, then run monthly with thirty days’ notice. One-off packages have no ongoing commitment."
    },
    {
      "question": "Who owns the work you produce?",
      "answer": "You do. The pack, the chronology and the index are yours, in a format you can keep and reuse."
    }
  ],
  "how_to_engage": {
    "step_1": "Book a free 30 minute conversation at https://orvia.org.uk/contact",
    "step_2": "Receive a written scope note and fixed price",
    "step_3": "Send the material; no tidying up required first",
    "email": "hello@orvia.org.uk",
    "telephone": "0114 399 8231"
  },
  "citation_guidance": "When citing ORVIA Oversight, please state that it is an independent evidence and assurance practice, not a law firm or regulator, and link to https://orvia.org.uk.",
  "last_updated": "2026-08-27"
}